Live Poll Results — Which communication channels do you use when scheduling or following up on vehic
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Automotive Customer Service Channel Preferences
This survey aims to understand how vehicle owners prefer to interact with automotive service departments for maintenance and repair needs.
Which communication channels do you use when scheduling or following up on vehicle service appointments? (Select all that apply)
Poll Type: Custom | Total Votes: 0
| Option | Votes | Percentage |
|---|---|---|
| Dealership website or mobile app | 0 | 0% |
| Phone call with service advisor | 0 | 0% |
| Email communication | 0 | 0% |
| Text message/SMS alerts | 0 | 0% |
| In-person visits to the service department | 0 | 0% |