Which government agency underwent a major rebranding in 2019, changing its logo, service approach, and public communication strategy after facing criticism for poor customer experience and outdated systems?

Government agencies are increasingly focusing on brand positioning to better connect with citizens. After major scandals or public perception issues, some agencies have undergone significant rebranding efforts to restore public trust and improve service delivery. This trivia question tests your knowledge about one of the most notable government agency rebranding initiatives in recent history.

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The Internal Revenue Service (IRS)
The Veterans Affairs Administration (VA)
The United States Postal Service (USPS)
The Social Security Administration (SSA)