Which company launched the first modern frequent flyer loyalty program in 1981, revolutionizing customer retention strategies across industries?

Customer loyalty programs have become a cornerstone of modern retail strategy, generating billions in revenue and shaping consumer behavior. Before digital apps and cards, these programs had fascinating origins that revolutionized how businesses retained customers. This trivia challenges your knowledge about the pioneering loyalty program that changed retail marketing forever and set the template for thousands of programs that followed.

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