Which government agency launched the first major online portal for citizen services in the United States, fundamentally changing how Americans interact with their government?

Test your knowledge about the evolution of e-government initiatives and digital platforms that have transformed how governments interact with citizens. The digital transformation of government services represents one of the most significant shifts in public administration in recent decades, changing how political campaigns operate and how elected officials communicate policy decisions.

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• The Social Security Administration (SSA) in 1994
• The Internal Revenue Service (IRS) in 1996
• The Department of State (DOS) in 1998
• The General Services Administration (GSA) in 2000

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