Which country first implemented a comprehensive national digital identity system that serves as the foundation for its government's omnichannel service delivery strategy?

The digital transformation of government services has revolutionized how citizens interact with public institutions. One key strategy involves implementing omnichannel approaches to deliver seamless service experiences across physical and digital touchpoints. Test your knowledge about a groundbreaking government initiative that set new standards for public sector digital transformation and omnichannel strategy.

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Estonia, with its e-Estonia program launched in 2002
Singapore, with its SingPass system launched in 2003
South Korea, with its Government 24 platform launched in 2001
Denmark, with its NemID system launched in 2004