Which pioneering feature did Netflix introduce in 2017 that revolutionized viewer engagement and significantly increased customer lifetime value for the platform?

The streaming revolution has transformed not only how we consume content but also the entire business model of the film and television industry. Major platforms invest billions in customer retention strategies and innovative features to maintain their competitive edge. This poll tests your knowledge of the sophisticated customer loyalty programs and analytics that power today's leading streaming services.

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Interactive storytelling with viewer-controlled narrative paths (like Black Mirror: Bandersnatch)
AI-powered content recommendations based on viewing behavior
Skip intro/recap button feature
Offline viewing and downloads