Which NLP technique revolutionized retail chatbots in 2018-2019 by enabling them to better understand contextual language and significantly improve customer service interactions?

Natural Language Processing (NLP) has transformed how retailers understand and engage with customers. From sentiment analysis in product reviews to AI-powered chatbots that understand nuanced customer queries, linguistic technology is now a cornerstone of retail innovation. Test your knowledge about how language technologies are being implemented in retail machine learning solutions and changing the customer experience landscape.

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• BERT (Bidirectional Encoder Representations from Transformers)
• Word2Vec
• GloVe (Global Vectors for Word Representation)
• LSTM (Long Short-Term Memory) Networks

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