Which airline launched the very first frequent flyer loyalty program in 1981, revolutionizing customer retention strategies in the transportation industry?

Loyalty programs have revolutionized the transportation industry, particularly airlines. These programs not only encourage customer retention but have evolved into sophisticated marketing tools and revenue generators. The first airline loyalty program created a template that others would follow for decades. Test your knowledge about this pivotal moment in transportation marketing history that changed how consumers interact with travel brands forever.

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