Which music retail technology innovation led to a 95% decline in physical music sales between 2000-2020, forcing retailers to completely reimagine their customer experience?

The music retail industry has undergone massive transformations in the digital age. From vinyl shops to streaming platforms, music consumption has evolved dramatically, changing how retailers connect with customers. This poll tests your knowledge about a pivotal technological advancement that fundamentally altered music retail customer experience and business models in the early 2000s.

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• The iPod and iTunes Store integration (2003)
• The introduction of CD burners in personal computers (1999)
• The launch of Spotify's streaming platform (2008)
• The development of MP3 compression technology (1993)

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