After which major crisis did JetBlue Airways introduce its 'Customer Bill of Rights' as part of a comprehensive marketing and service recovery campaign?

JetBlue Airways transformed the airline industry with its unique approach to customer service and branding since its founding. This poll tests your knowledge about a significant marketing pivot in JetBlue's history that helped them recover from a major PR crisis and rebuild customer trust. How well do you know this airline's corporate history and its response to challenges?

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

The Valentine's Day ice storm of 2007 that left passengers stranded on tarmacs for up to 11 hours
The 2008 global financial crisis that threatened airline industry solvency
The 2010 incident when a flight attendant deployed the emergency slide after an argument with a passenger
The 2016 computer system outage that caused nationwide flight cancellations