Which government agency pioneered the first AI chatbot that could process passport renewal applications and answer related questions in real-time?

Test your knowledge about how government agencies are adopting chatbot technology to enhance citizen services and engagement! Government chatbots are transforming how citizens interact with public services, from tax assistance to permit applications. But which agencies are leading this digital transformation? This poll challenges you to identify a groundbreaking government chatbot implementation that changed how citizens access government services.

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U.S. Department of State with the 'Passport Assistant' in 2018
UK Home Office with 'CitizenChat' in 2019
Australian Department of Foreign Affairs with 'AusPassport' in 2017
Canadian Immigration Services with 'CanadaConnect' in 2020