Which online retail giant first introduced a dedicated 'Religious & Spiritual Items' customer service team that includes representatives from multiple faith traditions to handle product inquiries and concerns?

The intersection of religion, philosophy, and retail has created unique consumer behaviors and marketing approaches. Faith-based communities have embraced digital transformation in how they purchase religious texts, devotional items, and philosophical works. This trivia question explores how major online retailers have adapted their customer service approaches to cater specifically to religious and philosophical consumers in recent years.

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Amazon (2016)
Walmart (2018)
Alibaba (2017)
eBay (2015)