Which retail giant was first to deploy a chatbot capable of recognizing and responding in 25+ languages with dialect-specific understanding in 2018, dramatically reducing their international customer service costs?

In the ever-evolving landscape of natural language processing and retail chatbots, companies have invested heavily in developing sophisticated language recognition technologies. These systems have transformed how brands interact with consumers across multiple languages and dialects. This trivia question explores a significant milestone in the development of multilingual retail chatbot technology that revolutionized global customer service capabilities.

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Alibaba with their 'AliGenie' system
Amazon with their 'Polyglot Assistant'
Walmart with their 'Global Connect' platform
Rakuten with their 'Lingua' interface