Which AI language model innovation introduced 'attention mechanisms' that revolutionized how machines understand context in human language, transforming retail customer service?

Natural Language Processing (NLP) has revolutionized how brands interact with customers, from chatbots to sentiment analysis. But do you know which breakthrough model changed everything by introducing a technique that helps AI understand context in language? Test your knowledge of this pivotal moment in language technology that transformed retail customer service, product reviews, and brand communication strategies.

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Transformer architecture (used in BERT and GPT models)
Convolutional Neural Networks (CNNs)
Long Short-Term Memory (LSTM) networks
Word2Vec embedding technique