Which linguistic technology was the first major breakthrough that allowed retail chatbots to understand natural language variations rather than just responding to specific keyword commands?

Retail chatbots have revolutionized how brands communicate with customers, implementing sophisticated linguistic technologies to create more natural interactions. These AI assistants leverage various linguistic approaches to understand context, sentiment, and customer intent. Test your knowledge about the language technologies powering modern retail chatbots and how they've evolved to create more effective customer experiences.

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Natural Language Processing (NLP)
Sentiment Analysis
Neural Machine Translation
Speech-to-Text Recognition