Which customer feedback innovation, introduced around 2015, revolutionized how architecture firms collect client input on building designs?

In the architecture industry, gathering and implementing customer feedback has evolved dramatically with technological advances. From traditional surveys to sophisticated digital solutions, architects and design firms now have numerous tools to understand client preferences and improve their services. This poll tests your knowledge about a pivotal moment in architectural customer feedback history that changed how design firms interact with clients.

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Virtual Reality (VR) walkthrough feedback systems allowing clients to experience and comment on spaces before construction
Blockchain-based voting systems for community input on public architectural projects
AI-generated questionnaires that adapt based on client personality profiles
Drone-captured video tours with real-time annotation capabilities