Which language-focused AI product launch revolutionized retail customer service by being the first widely-adopted virtual assistant capable of understanding natural language queries about products?

Language technology has dramatically transformed how retail businesses interact with customers. From the earliest text-based chatbots to today's sophisticated multilingual AI assistants, language processing capabilities have evolved to create more personalized shopping experiences. This poll tests your knowledge about a pivotal moment in retail language technology that changed customer service forever.

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IBM's Watson Retail Assistant (2011)
Amazon's Alexa Shopping Assistant (2014)
Microsoft's Cortana Retail Edition (2015)
Google's Shop Helper (2013)