Which digital customer experience innovation has NOT been widely adopted by major theater companies and performing arts venues as of 2023?

The performing arts industry has embraced customer experience innovations through technology in fascinating ways. Modern theaters are implementing various digital solutions to enhance audience engagement before, during, and after performances. This poll tests your knowledge about how theaters have integrated technology to transform the traditional performing arts experience in recent years.

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Virtual reality pre-show tours that allow ticket holders to explore backstage areas and set designs before attending performances
Biometric scanning systems that create personalized lighting effects based on audience emotional responses during live performances
Mobile apps that offer digital programs, performer bios, and allow for paperless ticketing with seat location services
Interactive lobby installations that respond to movement and allow patrons to digitally engage with production themes before shows begin