Which retail technology was first adopted by the U.S. federal government as part of its Digital Government Strategy to improve citizen service delivery?

Digital transformation has become essential in government operations and public service delivery. Various administrations have implemented innovative technological solutions to improve efficiency, transparency, and citizen engagement. This poll tests your knowledge about significant retail technology advancements that have been adapted by government agencies to enhance public services and operations.

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Cloud-based customer relationship management (CRM) systems for constituent services
Blockchain-based supply chain tracking for government procurement
Augmented reality interfaces for public service kiosks
RFID tracking systems for government asset management