Which of the following best describes how you typically feel after completing a feedback survey for a company you regularly use?

Completing feedback surveys is a common experience for loyal customers. What emotion best captures your typical reaction after finishing one?

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• Satisfied, knowing my opinion might help improve the experience
• Indifferent, since I rarely expect anything to change
• Frustrated, because the surveys are usually too long
• Curious, wondering if the company will actually respond

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