Which retail analytics technique was first adopted by the Obama administration in 2012 to optimize citizen engagement and improve government digital services?

In today's digital age, government agencies increasingly rely on retail analytics techniques to improve public services and citizen engagement. This poll tests your knowledge about how government entities analyze citizen behavior patterns similar to how retailers study consumer trends. Understanding these crossover techniques can provide insights into modern governance approaches and public policy development.

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A/B Testing (comparing different versions of government websites to see which performed better)
Heat Mapping (visual tracking of user cursor movements on government websites)
Basket Analysis (examining which government services citizens typically use together)
Sentiment Analysis (analyzing citizen reviews of government services)