Which innovative retention strategy did Netflix implement in 2016 that dramatically reduced subscriber churn and has since been widely adopted across the streaming industry?

In today's highly competitive streaming landscape, major players like Netflix, Disney+, HBO Max, and others employ sophisticated retention strategies to minimize subscriber churn. This trivia question explores how one major streaming platform revolutionized its approach to keep viewers engaged and subscribed. Test your knowledge of the business side of entertainment!

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Smart Downloads feature that automatically downloads the next episode when on WiFi
Personalized content recommendation algorithm based on viewing history and completion rates
Introduction of the 'Skip Intro' button for TV series
Regional pricing tiers based on local market conditions