Which of these language technology innovations was FIRST introduced to revolutionize retail customer engagement?

Test your knowledge about breakthrough AI language technologies that have revolutionized retail customer engagement! Language and linguistics have transformed how companies interact with customers through chatbots, voice assistants, and automated translation services. These technologies have become essential tools for global retail brands seeking to provide personalized, multilingual customer experiences. Can you identify which pioneering language technology was first to market?

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IBM Watson's natural language processing for retail customer service (2011)
Amazon's Alexa Skills for retail shopping assistance (2015)
Google's Neural Machine Translation for multilingual retail support (2016)
OpenAI's GPT for personalized product recommendations (2018)