Which retail giant was first to implement a natural language processing (NLP) chatbot that could understand and respond to over 20 languages for customer service in 2015?

Conversational AI has transformed retail customer service in recent years. From basic chatbots to sophisticated virtual assistants, language technology has become essential for enhancing customer experience across multiple channels. This poll tests your knowledge about a significant milestone in retail language technology that changed how customers interact with brands online.

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• Amazon with 'Amazon Assistant'
• Alibaba with 'AliMe'
• Walmart with 'Walmart Helper'
• Target with 'TargetBot'

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