Which government agency's AI chatbot was the first to successfully process over 1 million citizen inquiries in a single month, reducing call center volume by 47% in 2022?

Government agencies worldwide are adopting conversational AI to improve citizen services. These virtual assistants and chatbots are transforming how constituents interact with government bodies, from answering routine questions to processing applications and service requests. This poll tests your knowledge about the innovative use of AI-powered chatbots in the public sector and their impact on government service delivery, transparency, and citizen engagement.

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

• UK's HM Revenue & Customs 'TaxBot'
• Singapore's Ministry of Social and Family Development 'Ask Jamie'
• Australia's Services NSW 'Service Assistant'
• USA's Social Security Administration 'BenefitsHelper'

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