Which retail innovation, first implemented in 1916 by Clarence Saunders, revolutionized supply chain management by allowing customers to select their own merchandise without clerk assistance?

In the history of retail, certain innovations changed how people shop forever. One pivotal development in the early 20th century revolutionized the consumer experience and laid the groundwork for modern retail supply chain management. Test your knowledge about this transformative moment in retail history that fundamentally changed how products moved from manufacturers to consumers.

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• The self-service grocery store (Piggly Wiggly)
• The shopping mall (Country Club Plaza)
• The department store catalog (Sears, Roebuck & Co.)
• The discount warehouse club (Price Club)

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