Which performing arts ticketing platform faced a catastrophic failure in 2016, crashing during the initial Hamilton ticket release and resulting in a class-action lawsuit?

Test your knowledge about notorious product launches and marketing campaigns in the performing arts industry that didn't quite hit the right note. From digital platforms that crashed on opening night to merchandise lines that failed to resonate with theater enthusiasts, the performing arts world has seen its share of ambitious ideas that fell flat. Can you identify this notable misstep that caused significant financial and reputational damage?

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Ticketmaster's Verified Fan system
Broadway Direct's Priority Access
TodayTix's Rush Tickets feature
Telecharge's Hamilton Portal