Which innovative retail-inspired technology was first adopted by the UK Government Digital Service (GDS) to revolutionize citizen engagement and service delivery?

Test your knowledge about government digital transformation initiatives! In recent years, many governments worldwide have been investing in retail-inspired technology to improve citizen services and engagement. These customer-centric approaches have revolutionized how citizens interact with government agencies and access public services. How familiar are you with these modern government retail strategies and technologies?

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A/B testing platform for policy communications
Blockchain-based voting system
AI-powered tax calculation software
Augmented reality for public space planning