Which linguistic technology was first successfully implemented in retail chatbots to significantly improve customer experience by understanding contextual meaning rather than just keywords?

The retail landscape has been dramatically transformed by natural language processing (NLP) technologies. From multilingual chatbots to voice-activated shopping assistants, language technology has revolutionized how customers interact with brands. This poll tests your knowledge about a significant linguistic innovation that changed the customer experience in retail.

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• BERT (Bidirectional Encoder Representations from Transformers)
• Word2Vec
• RNN (Recurrent Neural Networks)
• LSTM (Long Short-Term Memory)

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