Which major transportation company pioneered the 'hub-and-spoke' omnichannel model that integrated mobile app booking, physical kiosks, and vehicle tracking in 2014?

The transportation industry has undergone a massive transformation in recent years with the implementation of omnichannel strategies. From ride-sharing apps to integrated transit systems, companies are creating seamless experiences across physical and digital touchpoints. Test your knowledge about how transportation providers have adapted to meet modern consumer expectations while maintaining operational efficiency.

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