Which music industry innovation significantly changed the customer journey by allowing consumers to purchase and download individual songs rather than full albums for the first time at scale?

The way consumers discover, purchase, and experience music has transformed dramatically over the decades. From vinyl records in physical stores to streaming platforms on smartphones, the customer journey in the music industry has undergone revolutionary changes. This trivia question tests your knowledge about a pivotal moment in this evolution that significantly altered how consumers interact with music products.

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Apple's iTunes Store (2003)
Napster's peer-to-peer file sharing (1999)
Amazon MP3 Store (2007)
Spotify's streaming platform (2008)