Which machine learning application was FIRST widely adopted by government agencies to improve citizen services?

Machine learning is revolutionizing how government agencies serve citizens and make policy decisions. From predictive analytics for resource allocation to intelligent systems that improve public services, AI-powered solutions are transforming governance. Test your knowledge about how machine learning is being deployed in the public sector to enhance efficiency, transparency, and responsiveness to citizen needs.

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Predictive policing algorithms (2008)
Automated tax fraud detection systems (2012)
Chatbots for citizen inquiries (2016)
Facial recognition for government ID verification (2014)