Which retail chatbot was the first to incorporate contextual memory, allowing it to remember previous interactions within a conversation without requiring users to repeat information?

Retail chatbots represent a fascinating intersection of commerce and linguistic technology. These AI assistants have evolved dramatically in their language capabilities, transforming how brands communicate with customers. This poll explores a notable milestone in retail chatbot development that changed how natural language processing is implemented in customer service applications. Test your knowledge about how these linguistic tools have revolutionized the shopping experience!

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Macy's 'Macy' assistant (2016)
North Face's 'Expert Personal Shopper' (2015)
Sephora's 'Beauty Bot' (2017)
H&M's 'Fashion Guide' (2018)