Which major retailer was first to integrate ChatGPT into its customer service ecosystem, reporting a 65% reduction in response times in 2023?

In 2023, a major retail transformation occurred as AI chatbots dramatically changed customer service standards. Major brands rushed to implement these solutions with varying degrees of success, creating new benchmarks for customer engagement. This trivia question explores one of the most significant early adopters that set a new standard for AI-powered retail assistance.

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Shopify
Amazon
Walmart
Target