Which country pioneered the 'Government as a Platform' approach that allows citizens to access over 99% of public services through a single digital portal, inspired by retail omnichannel strategies?

Test your knowledge about how governments worldwide are adopting retail innovations to transform citizen services! In recent years, many governments have borrowed digital strategies from the retail sector to improve public service delivery, create omnichannel experiences for citizens, and streamline operations. This poll explores a notable government digital transformation initiative that revolutionized service delivery.

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Estonia
Singapore
United Kingdom
South Korea