Which machine translation breakthrough in 2016 dramatically improved translation quality and changed how retail companies approach multilingual customer support?

Machine translation has transformed the language industry and global communication. From its humble beginnings to today's sophisticated AI-driven systems, the technology has overcome numerous challenges to become a vital tool for businesses and individuals alike. This poll tests your knowledge about a pivotal moment in machine translation history that changed how retail and technology companies approach language barriers in customer experience.

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Google's introduction of Neural Machine Translation (GNMT)
Microsoft's acquisition of Skype Translator
Amazon's launch of Alexa Translation Services
Facebook's implementation of Statistical Machine Translation for Marketplace