Which high-profile government digital service initiative was shut down in 2020 after spending over $1.7 billion but failing to deliver a working product to citizens?

E-government initiatives represent significant public sector investments in digital transformation. However, many government digital products and services fail to meet citizen expectations or adoption targets. This poll examines a notable case study in government digital service implementation failure and explores the common pitfalls that plague public sector technology initiatives. Understanding these failures is crucial for improving future government digital transformation efforts.

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Australia's Digital Transformation Agency's myGov Beta platform
Canada's Phoenix payroll system for federal employees
UK's GOV.UK Verify digital identity verification service
USA's Healthcare.gov marketplace revamp project