Which digital government initiative was the first to allow U.S. citizens to file their federal tax returns completely online for free, marking a major public sector digital transformation?

The digitization of government services has transformed how citizens interact with public institutions. One groundbreaking initiative significantly changed how millions of Americans file their taxes, representing a major shift in government-citizen digital interactions. Test your knowledge about this important advancement in public sector digital transformation and its impact on citizen experience.

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IRS Free File Program (2003)
USA.gov Portal (2007)
Digital Government Strategy (2012)
Cloud First Policy (2010)