In the 1920s, what crucial strategic pivot did Montgomery Ward make that its competitor Sears had already successfully implemented?

Throughout history, many iconic retail brands have made dramatic pivots to survive changing markets. Some succeeded brilliantly while others failed spectacularly. Montgomery Ward, once America's pioneering mail-order business, faced a critical strategic decision in the early 20th century that would ultimately determine its ability to compete with emerging retail giants. This poll tests your knowledge about one of retail history's most significant strategic pivots.

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Opening physical retail stores to complement its catalog business
Launching one of America's first retail credit cards
Expanding internationally to European markets
Pioneering radio advertising for retail products