Which famous bookstore loyalty program, launched in 2013, revolutionized customer engagement by offering members the ability to share in store profits through a dividend system?

Independent bookstores have experienced a renaissance in recent years despite competition from e-commerce giants. Their success often comes from creating unique customer experiences and fostering community engagement. This trivia question explores an innovative customer loyalty program that helped revitalize the independent bookstore sector and created a new model for retail customer engagement in the literary world.

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• Powell's Books 'Reader's Guild'
• Barnes & Noble 'B&N Membership'
• The Strand's 'Book Lovers Program'
• Politics and Prose 'The Opus'

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