Which cultural institution revolutionized its retail strategy by implementing an omnichannel approach that increased traditional craft sales by 300% between 2017-2020?

Traditional cultural practices face modern challenges in today's digital world. Many heritage brands and cultural organizations have adopted innovative retail strategies to preserve traditions while remaining economically viable. This poll explores how one famous cultural institution successfully transformed its approach to cultural product marketing through an innovative omnichannel strategy that significantly increased both visitor engagement and revenue.

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The British Museum with its 'Heritage at Home' platform
Smithsonian Institution with its 'Cultural Makers Marketplace'
The Louvre with its 'Artisanal Treasures' program
National Palace Museum (Taiwan) with its 'Dynasty Digital' initiative