Which landmark legislation, passed in 2018, mandated federal agencies to improve their digital service delivery and customer experience?

The digital transformation of government services has revolutionized how citizens interact with public institutions. From paper-based systems to sophisticated online platforms, governments worldwide have embraced technology to enhance service delivery, transparency, and citizen engagement. This trivia question tests your knowledge about a significant milestone in the U.S. government's digital transformation journey that fundamentally changed how federal agencies approach technology and citizen services.

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21st Century Integrated Digital Experience Act (21st Century IDEA)
Government Performance and Results Modernization Act
Federal Information Technology Acquisition Reform Act
Digital Accountability and Transparency Act