Which government agency launched the first AI chatbot to help citizens navigate healthcare policy during the COVID-19 pandemic?

Government agencies worldwide are increasingly adopting AI-powered chatbots to improve citizen services and streamline operations. These virtual assistants are transforming how constituents interact with government platforms, from answering routine questions to guiding users through complex processes. Test your knowledge about this important technological shift in public service delivery and how it's reshaping the relationship between governments and citizens.

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• Centers for Disease Control and Prevention (CDC)
• Department of Homeland Security (DHS)
• Federal Emergency Management Agency (FEMA)
• Department of Health and Human Services (HHS)

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