Which retail innovation has most significantly increased non-ticket revenue in major airports since 2018?

The transportation industry has embraced innovative retail concepts to enhance passenger experiences and generate additional revenue streams. From airports to train stations and beyond, retail strategies have evolved dramatically in transportation hubs. This poll tests your knowledge about how modern transportation venues have implemented cutting-edge retail concepts to transform traditional waiting areas into profitable retail environments and improve the overall customer journey.

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Omnichannel pre-order platforms allowing passengers to shop online and pick up products at their departure or arrival gate
Virtual reality shopping experiences where passengers can browse duty-free products using VR headsets while waiting to board
Blockchain-based loyalty programs that convert miles into cryptocurrency redeemable at any airport retail location
AI-powered automated retail kiosks that replace traditional duty-free stores and operate without human staff