After Hubble's flawed mirror was discovered in 1990, what customer retention strategy did NASA employ that turned this potential brand disaster into a long-term success story?

The Hubble Space Telescope revolutionized astronomy and became one of NASA's most recognizable brands. Behind its scientific achievements lies a fascinating story of public engagement, brand recovery, and customer retention. This poll tests your knowledge about how NASA transformed a potentially catastrophic product failure into one of the most successful brand revivals in scientific history.

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Complete replacement of the telescope with an entirely new model within 6 months
The 1993 servicing mission that installed corrective optics (COSTAR), followed by a transparent public education campaign about the repair
Redirecting the telescope to only observe distant galaxies where the mirror flaw wasn't noticeable
Rebranding the telescope as an experimental platform rather than a precision instrument