Which government agency first implemented an AI-powered virtual assistant that could answer citizen queries in multiple languages and process basic service requests in 2017?

In the rapidly evolving landscape of government services, digital transformation has become essential for public sector efficiency and citizen satisfaction. Various government entities worldwide have implemented innovative technologies to streamline operations and improve service delivery. This trivia tests your knowledge about significant government digital transformation initiatives that have revolutionized public service delivery and citizen engagement through advanced technological solutions.

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Estonia's e-Estonia Digital Services
Singapore's Government Technology Agency (GovTech)
UK's Government Digital Service (GDS)
Australia's Digital Transformation Agency