Which government customer service initiative was the first to implement a nationwide, unified digital identity system allowing citizens to access all government services through a single portal?

In recent years, governments worldwide have been racing to improve citizen services through digital transformation. From streamlined application processes to AI-powered assistance, the public sector has made significant strides in customer service innovation. This poll tests your knowledge about a groundbreaking government customer service initiative that changed how citizens interact with public services. Can you identify the correct pioneering program from among these options?

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