Which famous department store was the first to introduce the concept of 'open display' of merchandise, allowing customers to browse and touch products without salesperson assistance in the 1850s?

Department stores transformed retail history by introducing revolutionary shopping concepts that we take for granted today. These retail pioneers changed how consumers interacted with products and established many practices still used in modern retail. Test your knowledge of these historic retail innovators who laid the foundation for today's shopping experience and brand management techniques.

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