Which outdoor retailer pioneered the 'Worn Wear' program that rewards customers for trading in used gear for repair, resale, or recycling as part of their loyalty strategy?

Sustainability-focused loyalty programs are reshaping how outdoor and nature-focused retailers connect with environmentally conscious consumers. These innovative programs go beyond traditional points systems to include conservation initiatives, carbon offset rewards, and community engagement. Test your knowledge about how the natural products industry is pioneering new approaches to customer retention that align with environmental values and conservation goals.

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Patagonia
REI
The North Face
Columbia Sportswear