Which innovative government retail service was first launched in Estonia in 2000, revolutionizing how citizens interact with their government?

The digital transformation of government services has been a major focus in recent years. From e-voting initiatives to blockchain-based identity verification, governments worldwide are embracing product innovation to improve citizen services. This trivia question explores a significant product innovation milestone in government service delivery that changed how citizens interact with public institutions. Test your knowledge on this notable government product development achievement!

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e-Residency program allowing non-citizens to establish and manage Estonian businesses online
X-Road data exchange platform allowing secure information sharing between government departments
Mobile voting system allowing citizens to cast election ballots via smartphone
Blockchain-based land registry system for property transactions